Author: Matthew Rogers
Last Updated: October 2020
Why our reviews are worth reading
As a web agency, we use/test a LOT of hosting providers to scale both our clients and our many many side-projects (we like to experiment).
Having done this for quite a few years now, we've used, analysed, and reviewed a lot of web hosts... these are our findings.
A few of the better-known brands we've been featured on
MDDHosting: A quick summary for people with no time (pretty much all of us)
In a nutshell, we like them, for a few reasons, with the main ones being uptime and support.
Uptime: They use a StorPool powered storage platform (super fast, self-healing, etc) which enables them to offer a 1000% Uptime Guarantee that is backed by their Service Level Agreement.
Support: 24x7x365 technical support that actually cares, always handy!
Security: With a combination of free SSL certificates, free SiteLock lite (which scans your site for any malware), and daily back-ups, you don’t need to worry about losing data, it’s quite impressive really.
So far so good… but… the thing we’re looking at is server resources, it’s not much for the basic plan, not enough to allow for their Unlimited domains and bandwidth features. The account will choke up at some point. While that’s normal and you couldn’t expect more for the money, it’d be nice if that was stated more clearly.
Overall though, impressive stuff! If you’re looking to host with them, definitely sign up, you won’t regret it!
An Introduction To MDDHosting
MDDHosting was founded by Michael Denney in 2007. He is also the CEO of the said company. Its headquarters is located in Indiana, USA. Data centers are located in Denver, Colorado.
MDDHosting provides a variety of products and services. These include Managed Shared Cloud Hosting, Virtual Private Servers (VPS), and Reseller Hosting. They also provide SpamExperts Spam Filtration, SiteLock Malware Protection, SSL Certificates, Domain Registration, and Domain Transfer.
The company provides nine types of Managed Shared Cloud Hosting plans. These are named CloudStarter, Cloud1, Cloud2, Cloud4, Cloud6, Cloud8, Cloud10, Cloud12, and Cloud14. Whew! That’s a lot. The said plans can be seen below:
The cheapest plan is called CloudStarter and costs USD 5.99 if you pay on a month-to-month basis. If you opt for a 36-year contract, it will cost you USD 4.00 per month. With this plan, you can have unlimited domains per hosting account. This means, the company doesn’t limit the number of Addon Domains and Alias on your hosting account.
You are also given 10GB worth of disk space. Compared to other hosting providers, this is too little as others offer unlimited storage. Bandwidth is unlimited. This means, data transfer from the server to the requesting device is unlimited. You can accommodate every website viewer out there without having to pay extra.
Aside from unlimited domains, you are also given other unlimited features. These include unlimited MySQL databases and email accounts. Thus, you can provide each person who manages your website their own email accounts without having to pay for an additional email hosting provider.
When it comes to performance, you are given 0.5 CPU Core and 0.5GB of RAM (Memory). The higher these two’s stats, the faster your website will be. You can select from a lot of PHP versions some of which are PHP 7.0, 7.1, and 7.2. The said versions of PHP are faster compared to older versions. Again, this means, faster website loading speeds for you.
You can enable and access CloudFlare directly within MDDHosting’s cPanel since they are a Cloudflare Optimized Partner. They also support CloudFlare Railgun and provides it on their package for free. This makes sure that the connection between your original server and the Cloudflare network is as fast as it can be. Railgun is used to compress previously uncacheable web objects by up to 99.6%. This results to an average performance increase of 200%.
The CloudStarter package utilizes a LiteSpeed Web Server. This is a 100% compatible with Apache. According to MDDHosting, it is also “at least” 174% faster than Apache and at “at least” 76% faster than NGINX.
MDDHosting’s plan also supports LiteSpeed Cache. This is one of the fastest page cache system for Magento, WordPress, PrestaShop, Joomla!, Drupal, MediaWiki, and XenForo. It also gives you the ability to handle a huge number of visitors without breaking a sweat. Plus, they also have LiteSpeed Cache for WordPress (LSCW). This is used to dramatically reduce loading time of pages. This leads to a high PageSpeed score and an enhanced user experience.
Softaculous Application Installer is also included allowing you to install hundreds of apps with just a few clicks. These apps include WordPress, Joomla!, and Drupal, among others. SitePad, a drag-and-drop website builder, is provided in the package. It’s easy-to-use interface includes more than 50 themes and over 40 widgets like Image Galleries, Image Sliders, Images Galleries, and Video Sliders.
They implement automated daily backups stored at an offsite location for at least 7 days. Their backup system is powered by JetBackup. You can also restore the backups yourself using the cPanel.
They have a 1000% uptime guarantee that is backed by a service level agreement (SLA). According to MDDHosting, if your server has a physical downtime of more than 1 hour, you can request for 10 times (1000%) the actual amount of downtime. Thus, if you experience 1 hour of downtime, you will receive 10 hours of credit. This, though, is subject to certain terms and conditions.
Finally, they give you a 30-day money-back guarantee. Only first-time accounts are eligible for a refund. Very useful if you are just trying out their services for the first time.
MDDHosting provides various options for support. These include the following:
- Phone Support
- Ticket Submission
- Email Support
- Community Forums
- Knowledge Base
- Server Status
Ticket Submission and Email Support are available 24/7/365. Phone support is used for sales and billing and is available Monday to Friday, 8am to 4pm, Eastern Time. Server Status shows a real-time overview of their servers. You can use it to check if there are any issues with their operations.
Their Knowledge Base contains tutorials on how to set up and manage their products and services. Community Forums, on the other hand is a Q&A platform that lets you put up questions and answer other queries as well.
Reviews of their customer support service were mostly positive. Customers were satisfied with their representatives and stated that they were quick to respond. Reviews also stated that most problems, whether easy or complicated, are solved by the customer support team of MDDHosting.
There are multiple advantages to working with MDDHosting. Below are some of them:
Multiple Speed Optimization Features
They use solid-state drives which are faster than traditional mechanical drives. Plus, they have support for LiteSpeed and Cloudflare. Again these are features that enhance the speed of your website. Their web servers are LiteSpeed as well. It’s a 100% compatible with Apache plus its 174% and 75% faster than Apache and NGINX, respectively.
You can have unlimited domains per hosting account even for the cheapest plan. This means, you can host an unlimited number of websites. What a treat!
Unlimited Email Accounts
With the CloudStarter Hosting plan, you can have unlimited email accounts to enjoy. If you have more than one person in charge of your website or business, then you can give them each a mailbox. You don’t have to shell out extra money for a separate email hosting package.
You don’t have to worry about peak seasons or times when there is an unusually large amount of website visitors. With unlimited bandwidth, you can have an unlimited amount of traffic and you don’t have to pay extra.
Softaculous + Site Builder
Softaculous can be used to install hundreds of applications with just a few clicks. In addition, MDDHosting gives you a site builder to easily create sites even without coding experience. You are simply given a drag-and-drop interface where you can use more than 50 themes and over 40 widgets like Image Galleries, Rich Text, and Image Sliders, among others.
0.5 CPU Core
Yes, you are given unlimited bandwidth. But, you are only given ½ of an entire CPU’s core. Plus, you are even given unlimited domains per hosting account. 0.5 CPU Core might not be able to accommodate all the websites you need. Plus, unlimited traffic + half a CPU core doesn’t really match up.
According to MDDHosting, if you go over your CPU limit, your hosting account will be limited by their system on purpose and this leads to slowing it down to ensure that it is within the limit. Thus, if you want to be able to handle unlimited traffic and unlimited domains, you should upgrade to a more expensive plan.
0.5GB RAM (Memory)
See above, the same reasoning applies here.
MDDHosting offers plenty of features along with decent speed optimization. However, the limited resources will choke your portfolio of sites pretty quickly (depending on how many websites you want to create), while that’s fine and people shouldn’t expect more from starter plans… it’d be nice if it was explained clearly on the site.
So they’re not bad, but it wouldn’t hurt to hunt around for some alternatives as well.