Author: Matthew Rogers
Last Updated: September 2019
Why our reviews are worth reading
As a web agency, we use/test a LOT of hosting providers to scale both our clients and our many many side-projects (we like to experiment).
Having done this for quite a few years now, we've used, analysed, and reviewed a lot of web hosts... these are our findings.
A few of the better-known brands that link to our content
Hostinger: A quick summary for people with no time (pretty much all of us)
In a nutshell, we definitely recommend Hostinger! They offer very reliable hosting, have a lightning fast UK data centre, offer a very cheap starter package, and have 24/7/365 support.
Here’s a quick overview of their best features:
Cheap Starter Plan: Their most affordable hosting plan is really cheap, and it actually comes with enough power and features to let you host your average blog or business site with no issues, it’s quite impressive!
Great Support: It’s there for you 24/7/365, and user reviews of their support are really really good compared to what we normally see… good stuff!
Global reach: They have data centres all over the world (USA, Asia and Europe (UK)) for max speeds.
30-day money-back guarantee: Pretty self-explanatory, just in case you’re not happy.
Honestly, we really like them, they’re a no-brainer in our book.
The company’s journey began in 2004 in Kaunas, Lithuania. They started off with the name Hosting Media. By 2011, Hosting Media was renamed as Hostinger. Their ICANN Accreditation was given on 2014.
By January 2017, Hostinger has been serving 29 million customers spanning 178 countries. According to the company, they receive about 15,000 signups per day which is about 1 client every 5 seconds.
They provide various products and services including Web Hosting, Business Hosting, VPS Hosting, and Domain Registration. Currently, the company has 200 employees and about 8 data centres. Their data centres are located in the USA, UK. NL. and Singapore. They’re definitely making a good impact on the uk web hosting industry and have earned a spot as one of the best website hosts in the United Kingdom.
Hostinger provides three types of web hosting plans. These are named Single Web Hosting, Premium Web Hosting, and Business Web Hosting. The said plans can be seen below:
The cheapest plan is called Single Web Hosting and currently is at a 67% discount amounting to GBP 1.75 per month. That is, if you pay for 48 months upfront. It will cost you GBP 2.95, GBP 3.55, and GBP 4.75 per month if you opt for 24 months, 12 months, and 3 months respectively. Once you renew the plan, it will cost you GBP 5.35 per month.
The Single Web Hosting plan, as stated in its name, allows you to have one website per hosting account. It also allows you to have one subdomain only. It gives you 10GB worth of disk space which is too little compared to other hosting providers who gives an unlimited amount of storage. However, solid-state drives (SSDs) are used for faster website loading speeds compared to using traditional mechanical drives.
Bandwidth is also limited at 100GB. This means, the amount of traffic you can accommodate is limited to a certain amount. If you have a huge amount of traffic, then this plan is not for you. For unlimited bandwidth, you have to opt for the next plan, Premium Web Hosting. In addition, network port speed is at 100MB/s.
You are given an easy-to-use drag-and-drop website builder. This builder gives you a variety of tools you can use to create a responsive website. Responsive, meaning, it can adapt to a variety of devices such as desktops, laptops, smartphones, and tablets.
Weekly backups are done in order to keep your site safe and secure. This is important especially if your website is damaged and cannot be fixed. The backup can be used to restore your website back to a point when it was still working. Daily backups are only available if you purchase it at GBP 1.29 per month.
Hostinger provides a free BitNinja Smart Security. This is an all-in-one real-time protection feature that helps to prevent DDoS, XSS, malware, script injection, brute force, and other automated attacks. It gives you the peace of mind you need knowing that your site is safe from cybercrime.
If you want an SSL Certificate, you have to shell out GBP 6.95. This is for a lifetime purchase. SSL Certificates are important if you want to secure your website and protect sensitive information. It helps boost rankings in search engines as well.
They provide a 99.99% uptime guarantee which is the guarantee given by most hosting providers out there. This means, your website will rarely experience downtimes. Also, they provide a 30-day money-back guarantee. If you are not satisfied with their products and/ or services, you can get a refund from Hostinger.
Hostinger provides you various options for support. These include the following:
- Knowledge Base
- Live Chat
- Ticket Submission
- Priority Support (Paid Option)
Their Knowledge Base and Tutorials Page contain a variety of information you can use to manage their products and/ or services. You can also use them to troubleshoot simple problems you might encounter.
Live Chat and Ticket Submission are available 24/7. We tested out their ticket submission platform and we got a response within minutes. Live chat is only available if you are logged into your account with the company. Priority Support is only available if you pay Hostinger GBP 6.09 per month.
Reviews of their customer support system were mostly positive. A lot of customers were pleased with their service. They were quick to reply to questions and they can solve even complex problems. Kudos to Hostinger!
The only downside to Hostinger’s customer support service is the lack of phone support. There’s a BIG difference between talking to someone through written text and talking to someone with your voice.
Though they lack phone support, they still make up for it with great customer service. What’s the use of being reached through different modes of communication but can’t deliver the excellent customer service you promised?
There are a variety of advantages to signing up with Hostinger. Below are some of them:
Host A Single Website For A Very Cheap Price
You only have to shell out GBP 1.75 per month if you opt for a 48-month contract. Although you have to pay GBP 5.35 per month upon renewal, you still save an astounding GBP 172.80. Wow! That’s a big discount you get there. Compared to other hosting providers, Hostinger’s cheapest plan is indeed, cheap.
30-Day Money-Back Guarantee
You are given a 30-day money-back guarantee allowing you to try out their services at first. If you are not satisfied with their products and services, you can get a full refund.
Excellent Customer Support Service
They have a variety of options when it comes to customer support. Even though they lack some modes of communication, they make up for it by providing good customer service. Their support team is very knowledgeable with regards to their products and/or services. They are also quick to reply and are very efficient.
Free Website Builder
You don’t need to have coding experience and you also don’t need to hire a developer/ designer to help you start a website from scratch. You get a free website builder that allows you to easily create your own website with its drag-and-drop interface.
Fast Loading Times
According to reviews, they have fast loading times compared to that of the average. This is probably due to the fact that they have servers in multiple locations around the world. They also employ solid-state drives (SSDs) which result to faster website loading speeds.
They deliver websites with excellent uptime rates and deliver the 99.99% uptime guarantee they promised. According to reviews, most customers didn’t experience downtimes or website crashes and this is an indication that Hostinger provides excellent performing websites.
SSL Certificate Not Included
The SSL Certificate can be purchased at a lifetime price of GBP 6.59. The fact that it’s not free is a disadvantage of Hostinger as other hosting providers give this out at no charge. You can use this SSL certificate to secure your website and increase your search engine rankings as well.
Yes, we do recommend Hostinger and their web hosting plans. Why?
- They’ve got a great support team. That’s one check.
- They provide websites with fast loading speeds. Another check.
- They live up to their promise of 99.99% uptime guarantee. A big check especially if you don’t want to lose sales and customers (or clients).
- They give you the first 48 months (or first contract) for a cheap price.
The company is an excellent player when it comes to speed, support, reliability, and performance, they have our stamp of approval!