HostGator Billing and Coupon FAQs
Does HostGator have a money back guarantee?
Yes, HostGator offers a 45-day money back guarantee for their shared, reseller, and virtual private server (VPS) hosting services. If you are not satisfied with HostGator and cancel your purchase within the first 45 days, you will receive a full refund.
Does HostGator offer a discount for paying in advance?
Yes, HostGator users who pay for services in advance can enjoy reduced rates. They offer monthly, biannual, annual, two and three year billing cycles, so paying the two or three year rate in advance is a much better value than paying every single month. You can also use our HostGator coupon to get a great deal.
What payment options does HostGator accept?
HostGator accepts major credit cards (Visa, MasterCard, Discover, American Express), Paypal, personal checks, money orders, and bank wires.
Does HostGator offer additional services at the time of checkout?
Yes, HostGator offers a variety of additional services that can be purchased while checking out with a hosting plan. These include Constant Contact, eSiteLock, and CodeGuard.
What e-mail features do HostGator plans provide?
HostGator allows users to host their own e-mail accounts through their domains or through third-party services such as Google Apps for Work. HostGator users can choose between a wide selection of software to access their e-mail, such as POP3, IMAP, SquirrelMail, Horde, and Round Cube. HostGator also offers SpamAssassin to prevent spam mail from clogging up your account e-mails.
Does HostGator have an uptime guarantee?
Yes, HostGator is proud to offer users a 99.9% uptime guarantee so that you never have to worry about your site going down.
What does HostGator provide free with each of its hosting plan?
Each hosting plan is packed with free features, including $100 worth of Google AdWords credit, free website and domain transfer from another hosting site, and thousands of free website design templates through the Weebly SiteBuilder.
What is the history of HostGator?
HostGator has been providing quality web hosting services since 2002. Founded in Boca Raton, Florida, the company has since moved its main headquarters to Houston, Texas. HostGator also has company locations in Austin, Texas, and Brazil.
How many domains does HostGator currently host?
As of 2017, HostGator hosts over nine million domains.
Does HostGator offer more than one shared hosting plan?
Yes, HostGator offers three different shared hosting plans to suit your different needs. The simplest and cheapest plan is the Hatchling plan, followed by the Baby plan, and then by the most expensive and fully fledged plan, the Business plan.
What are some of the features associated with each plan?
Unlimited bandwidth and disk space, 24/7 customer support, and 99.9% guaranteed site uptime are included in all three shared web hosting plans. While the Hatchling plan only allows users to create one domain, the Baby and Business plans allow users to create as many domains as they want on a single account. Only the Business plan offers a free dedicated IP address.
What are some of the applications offered through HostGator?
HostGator users can easily access popular applications such as WordPress, Joomla, Drupal, and e-commerce shopping cart software and install them with a single click.
What type of support does HostGator offer?
HostGator offers 24/7 customer support available via phone, e-mail, fax, or live chat. All day every day, there’s a real person available to help you answer any questions or solve any problems you might have while using their hosting services. The customer support portal also offers helpful video tutorials and discussion forums.
Is HostGator considered a green hosting company?
Committed to both their customers and the environment, HostGator is proud to be a green web hosting company. Through the purchase of Renewable Energy Credits (RECs) and investments and wind energy, they are able to offset their carbon emissions.
Does HostGator provide any learning resources?
For the less tech savvy, HostGator makes it easy to learn the ropes with their around the clock customer support team and extensive learning resources. These can be found through the online support portal, and include over 600 informational articles and around 500 instructional videos.